Financial crime, fraud & AML / Guidance standard

ISO/TS 37008: Internal investigations of organisations

Guidance on conducting fair, confidential and well-documented internal investigations.

ISO/TS 37008:2023 gives guidance on internal investigations, independence, confidentiality, legal privilege, evidence collection, interviews, reporting and remedial actions. We help set up investigation protocols and train investigators.

Who it is for

  • Compliance, legal and HR investigators
  • Organisations handling fraud, bribery or misconduct allegations

What you gain

  • Fair, defensible investigations

How we help you apply it

  1. Maturity review

    Assess current practice against the guidance and agree what good looks like for your organisation.

  2. Framework design

    Translate the principles into a practical framework, roles and tools that fit your existing management systems.

  3. Embedding

    Workshops and coaching so teams apply the framework in day-to-day decisions.

  4. Review and reporting

    Periodic reviews and reporting that show progress to leadership and stakeholders.

ISO/TS 37008 questions

When should investigations be outsourced?
Consider independent investigators when senior management is implicated, specialist forensics are needed or impartiality could be questioned.

Ready to start on ISO/TS 37008?

Tell us which standard or customer requirement you are facing. In a free 30-minute call we will outline the gaps, a realistic timeline and what it will take to be audit-ready.