Global & regional laws / Law or regulation

EU Digital Operational Resilience Act

EU regulation on ICT risk and operational resilience for financial entities and their critical ICT providers, applying since January 2025.

The Digital Operational Resilience Act has applied since 17 January 2025. It requires an ICT risk management framework, classification and reporting of major ICT incidents, digital operational resilience testing, and management of ICT third-party risk. We help financial entities close gaps and help their suppliers meet contractual DORA requirements.

Who it is for

  • Banks, insurers, investment firms and payment institutions in the EU
  • ICT service providers to EU financial entities
  • Non-EU vendors with EU financial clients

What you gain

  • Meets supervisory expectations
  • Contract terms ready for financial clients’ DORA clauses
  • Builds on ISO 27001 and ISO 22301

How we get you compliant

  1. Applicability and scoping

    Confirm whether and how the law applies to you, entities, data, systems, roles and territories.

  2. Data and process mapping

    Build a record of processing or control inventory so obligations can be tied to real systems and owners.

  3. Gap assessment

    Measure current practice against each obligation and rank the gaps by legal and business risk.

  4. Remediation roadmap

    Policies, notices, contracts, technical controls and governance, sequenced so the highest risks close first.

  5. Evidence and ongoing monitoring

    A compliance calendar, metrics and periodic reviews so you can demonstrate compliance to a regulator or customer at any time.

DORA questions

Does DORA apply to vendors outside the EU?
DORA applies directly to EU financial entities, but they must flow requirements into contracts with ICT providers anywhere in the world. Critical ICT third-party providers can also be designated for direct oversight.

Ready to start on DORA?

Tell us which standard or customer requirement you are facing. In a free 30-minute call we will outline the gaps, a realistic timeline and what it will take to be audit-ready.